Effective Date: 05/26/2025

At Zexorify.com, we’re committed to delivering your orders safely and efficiently. This policy outlines our shipping procedures, timelines, and how to manage your deliveries.

1. Shipping Coverage

We currently ship to all 50 U.S. states, including Alaska and Hawaii.
❌ International shipping is not available at this time.

2. Shipping Fees

Enjoy simple, transparent pricing:

  • Flat-rate shipping: $9.00 per order (all U.S. destinations)
  • No hidden fees – price covers standard delivery.

3. Processing & Delivery Times

Order Processing

  • 1–2 business days (excludes weekends/holidays).
  • Delays may occur during peak seasons (e.g., holidays).

Delivery Timeline

  • Standard shipping: 3–6 business days after processing.
  • Factors like weather or carrier delays may impact delivery.

4. Order Cancellations

  • Cancel within 24 hours of purchase (if order hasn’t shipped).
  • Email support@zexorify.com with your order number.
  • Note: Shipped orders cannot be canceled.

5. Tracking Your Order

  • You’ll receive a shipping confirmation email with:
    • Tracking number
    • Carrier details (USPS, UPS, or FedEx)
  • Track via:
    • Your Zexorify.com account
    • The carrier’s website

Didn’t get tracking info? Check spam or contact us.

6. Missing/Delayed Packages?

If tracking says “Delivered” but you don’t have it:

  1. Check around your property (porch, mailbox, neighbors).
  2. Contact the carrier for delivery notes.
  3. Email us within 24 hours at support@zexorify.com with:
    • Order number
    • Tracking details
    • Description of the issue

We’ll help resolve it promptly!

7. Contact Us

For shipping questions or support:

Zexorify Customer Service
Address: 5910 S University Blvd # D1, Greenwood Village, Colorado 80121, United States
Phone: +1 (303) 730-1505
Email: support@zexorify.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Thank you for choosing Zexorify.com! We strive to make your shopping experience seamless and reliable.